Grr.

What I said to Comcast:

"

My internet has been nearly unusable due to constant modem T3 timeouts

and restarts from about 3 p.m. to 9 p.m. for the past week. I cannot

count on being online for longer than 5 minutes at a time. A previous

support call and technician stopped the problem for a month, but now it

has begun again.

I have a wireless network, but the problem continues even if I plug a

laptop directly into the modem.

"

Second paragraph of their response:

"

If you are using any additional networking hardware to connect your

computer to the modem, remove that equipment and connect the computer

directly to the modem and see if the connectivity issue still occurs. If

you no longer experience connectivity issue, the problem is with the

networking equipment, and you will need to contact the hardware

manufacturer.

"

The paragraph after that sends me to a website that asks me to configure my DHCP connections. Because yeah, I would have said my net was working if my DHCP was wrong.

THANKS FOR READING MY EMAIL, MOTHERFUCKERS.

...yeah, they're getting a call tomorrow.